Refund policy

 Do you have a return policy or exchange policy?

Yes, we offer a return policy on unopened hair extensions within thirty (14) days within you receiving your order. We understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with. Please send an email for a exchange request. 

Why are Hair Extensions non-returnable if opened?

Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the safety seal on the packaging has been broken.